We are expanding our Abuse Desk team. As a team, our goal is timely abuse report resolution and making our infrastructure a safer place on the internet.
In this position you will:
- deal with incoming internet abuse reports (spam, phishing, malware, etc);
- investigate and analyze claims, liaise with both clients and reporters, handle the reports within a set time frame according to the procedure;
- identify harmful customers who misuse the company’s services and take preventive actions.
We expect that you have:
- the basics of technical knowledge (a general understanding of IP addresses, servers, clouds, internet abuse and misuse);
- excellent verbal, written & listening skills in English;
- possibility to work in shifts.
Why Source Bridge?
- flexible working hours and opportunity to work remotely;
- competitive salary;
- additional vacation days;
- health insurance
- challenging and interesting projects;
- opportunity for continues learning;
- environment where you can be who you are.